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How omoda88 Handles Your Personal Information

Your account data, wallet details and activity on omoda88 are collected only for the purposes described here — nothing more. This page explains exactly what we collect, why we collect it, and what rights you hold over your own information, where local law permits.

Data collected with purposeDANA, OVO, GoPay payment data protectedYour right to access and correctRetention periods explainedContact path always open
omoda88 How omoda88 Handles Your Personal Information
DATA HANDLED RIGHT

How We Protect and Manage Your Account Data

We apply encryption to data in transit and at rest, so the details you enter when linking your GoPay or OVO wallet are not exposed in plain text at any stage. Access to your account records inside our systems is role-restricted — only the teams that need your data to complete a specific task can reach it. We keep your data for as long as your account is active and for a defined period after closure, in line with financial and fraud-prevention obligations. You can ask us to delete your data once that retention period has passed.

Encryption in Transit

All data moving between your device and our servers — including e-wallet payment confirmations via DANA or GoPay — travels over encrypted connections so it cannot be read in transit.

Cookie and Tracking Scope

We use session cookies to keep your lobby state between pages and analytics cookies to understand which game categories you visit most. You can manage cookie preferences in your browser settings.

Account Security Steps

Login to your omoda88 account uses an OTP verification step for new devices. If your number changes, update it immediately in Account Settings to keep access intact.

Data Retention Policy

We retain transaction and account records for the period required by our financial obligations. Once that period ends, you may request deletion through our support email or live chat.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to ask about your data, request a correction, or raise a concern about how your information has been handled, our support team is the right starting point. You can reach us through live chat inside your account, or by email using the address listed on the contact page. For requests tied to your payment records — such as verifying a DANA or GoPay transaction reference in our system — include your account username and the transaction date so we can locate the record quickly.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our team picks up privacy questions alongside general account support — include your username for faster handling.

Email Support

Send your data request or privacy concern to the email address on our contact page. For payment-related data queries, add your DANA or OVO transaction reference in the message.

Account Settings Path

Some corrections — like updating your contact number or linked wallet — can be made directly inside Account Settings without contacting support first.

Common Questions About Your Data and Rights

These are the questions we hear most from players in Makassar and across Indonesia when it comes to understanding how their account data is managed, what we store, and how to act on their rights.

We collect your name, contact details, and the e-wallet you use — DANA, OVO, or GoPay. We also log your device type and region signal to verify access eligibility under local law.

We share only what is necessary — transaction references go to your payment processor, and game session tokens go to studios like Pragmatic Play or Evolution. Your full account profile is never sold.

Yes. Contact our support team via live chat or email with your account username. We will identify what data we hold and provide a summary within a reasonable period.

Minor corrections like your contact number can be made directly in Account Settings. For changes to identity documents or linked wallet details, contact support so we can verify the update securely.

We keep records for as long as your account is active and for a set period after closure to meet financial and fraud-prevention obligations. You may request deletion once that period has passed.

We use session cookies to hold your lobby state and analytics cookies to see which game rooms see the most activity. You can manage or block cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.