Reference

Terms and Conditions for Your omoda88 Account

These terms set out what you agree to when you open and use your omoda88 account, including how deposits via DANA, OVO, and GoPay are handled, what conduct is expected, and how disputes are resolved.

Account eligibility by regionDANA, OVO, GoPay wallet rulesFair use and account conductWithdrawal verification processDispute resolution steps
omoda88 Terms and Conditions for Your omoda88 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe your account has been handled in a way that does not match what is written here, contact our support team directly. We handle terms-related queries through the channels below, and we aim to respond with a clear answer rather than a generic reply. Players in Makassar and across Indonesia can reach us through the same paths.

Team online

Live Chat

Open the chat widget from your account dashboard. A support agent reviews terms questions and responds with specific detail about your account situation.

Email Support

Send your terms query to our support address. Include your account ID so we can pull up your transaction and agreement history without delay.

Help Centre

The Help Centre holds the current version of these terms alongside the account verification steps and wallet-linking process for DANA, OVO and GoPay.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

These terms are not just legal language — they describe the actual rules your account runs on. Here is how we approach the areas that matter most to you as an account holder.

Data Handling

We collect only the account data needed to verify your identity and process wallet transactions via DANA, OVO or GoPay. No data is sold to third parties.

Account Security

Your account is protected with OTP verification at login. If you suspect unauthorised access, contact support immediately to freeze the account and review activity.

Term Updates and Notice

When these terms change, we notify active accounts before the update takes effect. The updated version is always accessible from your account settings page.

Requesting Changes or Closure

You can request a data review or account closure through email support at any time. We process closure requests after any open withdrawal is settled.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your account. Each answer is specific to how omoda88 operates — not a generic legal summary.

Yes. Every deposit, regardless of whether it comes through DANA, OVO or GoPay, is subject to the same verification and fair-use rules set out in these terms.

No. We notify active accounts before any change takes effect. Using your account after a notified update means you accept the new version of the terms.

Holding multiple accounts breaks our single-account rule. We may place a hold on any balance and review both accounts before deciding on next steps.

Contact support via live chat or email with your account ID and the transaction date. We review the record and respond with a specific outcome, not a template reply.

No. We use your data only to verify your account and process wallet transactions. It is not sold or passed to third parties outside of legally required disclosures.

Send a closure request to our email support. We process it after any pending withdrawal clears to your DANA, OVO or GoPay wallet, whichever you used last.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.